Small Business - Blog Tag | StoryXpress Blog

Customer Loyalty: How to Build It Using Videos

This blog post is all about how to build customer loyalty using videos. What keeps customers coming back time and again, bring referrals, or share their positive experiences with others about a particular

Customer Support

11 Chatbots That Will Transform Your Customer Support

Here's a list of eleven chatbots that will help transform your customer support entirely. Picture this - you appoint a salesperson for every customer of your business to assist them 24*7, throughout

Sales Strategy

B2B Sales: Some of the Best B2B Sales Strategies

B2B sales can be tricky. You never know what sales strategies helps get results like never before and what falls flat. Eventually, it all boils down to experiments! You must get your hands

Video Customer Support

Exceptional Customer Service: How to Delight Every Customer

How to deliver exceptional customer service? Let's see! 66% of the customers say they are likely to switch brands if they feel they are treated like customer service tickets instead of a human

SaaS Tools

Customer Support Software: Top Picks for 2021 and Beyond

Customer support software is nothing but an Ivy League graduate receptionist with the backing of Artificial Intelligence, and unlike Siri is capable of talking to multiple people at once. Let me put this

Video Customer Support

Videos for Customer Support and Success (The Ultimate Guide for 2021 and Beyond)

It’s difficult. Keeping your business and marketing ahead of the game in 2020 - we get it, it’s difficult. But then, what’s new? What’s next? If you ask us

Types of Videos

7 Types of Customer Support Videos to Transform Your Workflow

Make Customer Support Videos to Build Lasting RelationshipsInteracting with various customers each day can be tiring for any customer support team given the fact that most queries are either repetitive or complaining in

SaaS Tools

TOP 25 Small Business Tools (Affordable & Productive)

As a small business, you work more than 24 hours a day. Or you would like to, certainly. It's a constant struggle to keep things in order on a daily basis. There are

Customer Support

Customer Support: Strategy & Best Practices To Build A Dream Team

A good consumer experience is what ends up defining your brand. And customer support is one of the key aspects of the consumer experience. Good customer service is equivalent to good marketing. The

Customer Support

Customer Success VS Customer Support: How Are Both Different?

Even though customer success and customer support are different terms, they are two concepts that go together. Customer support is the key to customer satisfaction and hence, customer success to foresee the challenges

Customer Support

Customer Success Managers and the challenges they face - An overview

The process of helping customers achieve success in their buying journey is defined as customer success. An ideal customer success works upon creating good relations with potential prospects and achieving goals through direct

Video Marketing

Video for Small Business: How to Entice Online Audience Into Buying

Making videos for marketing is not new to businesses- small or big. What has changed and been overwhelming is the galloping engagement rate that we see in every sphere of video marketing. 88%

SaaS Tools

Top B2B Platforms to Help your Business Grow Worldwide

Top B2B Platforms are always in great demand for their ability to generate & convert unlimited High-Quality leads into loyal customers. But are they equally good? The answer is simple, no they aren't.

Video Production

Go Viral Instantly - Add Background Music to your Videos

Background Music add the element of beauty to your Videos. It makes videos worth the watch! Video makers have been secretly utilizing music in the backdrop to give viewers a sense of the atmosphere.

Trends

Latest Trends in Business Communication Softwares

Communication software for business continues to advance. New, more efficient practices and platforms designed to simplify and make communication more seamless are being introduced and used.

Video Marketing

8 Innovative Ways to Grow Your Business with Videos

In today’s world, there is nothing better than a video to communicate stories, engage prospects, improve conversions and build an esteemed clientele.

Customer Support

Growth Hacking SaaS Customer Support - Best Practices

While researching for one of my projects at StoryXpress, I come across articles that talk about the importance of customer support in various domains. Most of the articles mentioned how support is a critical point since it may make or break a business, if not handled in a proper manner.

eCommerce Videos

Our Top 5 Picks on How to Increase E-commerce Sales

Every business experiences incredible highs and devastating lows on its journey to success. How quickly does a brand bounce back from failures is the measure of its flexibility towards doing business.

Remote Teams

Setting up a Remote Work Culture & Managing Remote Teams

People aren’t the same everywhere. Everyone experiences a different kind of life to become who they are at present. Therefore, it will be wrong to expect a fixed pattern to work successfully for each one of your employees.

Social Media Marketing

Linkedin Video Ideas to Redefine B2B Marketing

Earlier, marketers used long form B2B content to make themselves seen on LinkedIn. However, with the launch of native videos in 2017, LinkedIn has become one of the most effective professional networks to introduce, build and promote businesses.

Video Marketing

The World's Best B2B Video Campaigns of All-time

By delivering an immersive viewing experience, B2B videos have the ability to stick within clients' memory and help them make a decision in your favor. Such videos are a great way to introduce your platform as a solution to a continuing problem.

Video Marketing

The THIN but THICK line between video platforms & video marketing platforms

What comes to your mind when you think of a "video platform"? There is a high chance that you might be thinking of the place where you see most of the videos, and for most of us that is Youtube.

SaaS Tools

Small but Essential - Free Online Marketing Tools

There are huge online automation tools and then, there are small online tools which are not so huge but they save time and help users to meet marketing goals faster.

SaaS Tools

Remote Working Tools To Manage Your Teams From Anywhere

If picked appropriately remote working tools can work wonders with regard to team communication and collaboration. Let’s take a look at few of the most-used remote working tools that world is using to make work from home feasible for them.

Product Videos

How to make a perfect product update video in minutes using "StoryXpress Recorder"

The key advantage of a video-focused product update is the element of human touch that comes with it, along with zero to very minimal production costs. With Clapboard, product teams can roll-out updates in a matter of few seconds and engage with the user.