Growth Hacking SaaS Customer Support - Best Practices
While researching for one of my projects at StoryXpress, I come across articles that talk about the importance of customer support in various domains. Most of the articles mentioned how support is a critical point since it may make or break a business, if not handled in a proper manner.
5 Modern Sales Tools to Reconstruct your Sales Process
As we shift to a more tech-savvy era, we could see that for some people the change is exciting, however for the others, it is quite scary. Technology has helped automate time consuming and lengthy processes, making the businesses around the world faster and more efficient.
Creating an Interactive Help Center for your SaaS company
Majority of services and products come with user manuals which instruct consumers on how to use it to its best. It is the same while using a SaaS product, customer must know if the product can solve their problem, and how to use it for best possible results.