What kind of digital communication & collaboration tools have your company been using in the current climate? Instant Messaging, Emails and Video Conferencing Platforms!
Instant messaging is impersonal. Emails require heaps of typing to explain a simple point. Too much of zoom meetings can cause Employee Burnout.
Well, if you are looking for a way to transform communication at workplace, switch to asynchronous Videos.
Asynchronous video communication is simple, effective and employee friendly. You record a video message and share it with the concerned team-member. If he/she is busy working on another project, they can get back & respond to your video in good time.
Asynchronous video communication is a respectful way of reaching out and collaborating with your prospects, customers and team-members. It helps virtual teams quickly share ideas or information, or personalized feedbacks with one another in an interactive and easy to process manner.
Are one of those who need to switch to asynchronous video communication right now?
- You are tired of back to back Zoom calls that seem to go for hours on end.
- You would rather sit down and work than sift through coworkers' calendars to find free slots to setup meetings & appointments.
- Work from home has become synonymous with writing & deciphering long cryptic emails.
- Instant messages, emails and zoom meetings pop up every time you finally try to focus on the work you have been hired for.
- You badly miss the "Coffee time encouragement" bites shared so freely amongst team-members in the workplace.
- Wifi issue hampering long video calls.
These are some of the concerns that our readers had around "work from home". Since, the situation cannot be changed for a while now, it is important that we find out ways to stay motivated, productive and happy.
As a growing video technology provider, we believe our screen & webcam recording tool can help you create a smooth passage of communication that is comfortable as well as effective, within your team.
This is why I am down to writing this blog, to encourage our readers and users to learn more about the asynchronous mode of communication, and how it can make remote working so much more effective & smooth.
Here is how you can use videos to communicate asynchronously.
Pre Recorded / Meeting Videos
Everyone has been complaining about this zoomedout sentiment. In the absence of in person meetings, video conferencing apps have become everyone’s go to tools for connecting & collaborating with remote teams.
But are you sure you are making the most of video communication by singularly relying on the synchronous mode of communication? Because I think not! So many times, employees join these video meetings with zero idea of what is going to happen?
The idea here is to help you successfully implement the asynchronous mode of video communication amongst your teams
Pre meeting Videos or pre recorded videos acquaint everyone on the team with the agenda, give them the time to make constructive thoughts around the subject and help them come fully prepared for the discussion.
How does it work? Every one records a video and shares it with the team at least an hour before entering a Zoom meeting so every one knows what to expect. PS: when Asynchronous video communication precedes the synchronous one, individuals feel empowered and could bring different perspectives to the table
Avoiding an Avoidable Video Call
Many a time I face the dilemma of whether or not I should invite a coworker to a video meeting to discuss a tiny glitch. Emailing them the "issue" seems like a good idea. But at times, it gets really hard to replicate the same problem in words.
What I need in those moments is a quick video interaction with my colleague that can briefly yet clearly explain to them the exact situation.
Let us take an example from a real life situation. Often, our Customer Success Professionals have to converse with the Product Team to understand a certain technical glitch that our users might be facing; to come to a feasible solution that can be shared with the customers ASAP.
It is an interdependent process. The two UNITS cannot work in the absence of each other. However, apart from the customer query resolution, there are many other functions that the Customer Success and the Product Teams perform independently.
Therefore, it is not always very convenient to setup a video call for every tiny misunderstanding or customer query or bug. It takes the Product Team's entire focus away from "Product development". Vice versa holds true as well.
The best way to deliver your message without distracting the other person from their routinely work is to create short video bites explaining the matter and to share them with the concerned co-worker just as you would share an email.
Here is Sameen Ahmad, connecting with the development team, explaining to them how a certain bug could hamper the productivity. She uses Clapboard's in-built video presentations tools such as the pen to report bugs or to highlight any product based malfunctioning.
Check out the video to know how our tech team is using Clapboard to Highlight a Bug/issue and share different perspectives & possible solutions for a single problem.
Well, it is time you switched to asynchronous Video Communication.