Products

Video Platform

For Customer Support Teams

A whole new way to resolve queries and provide exceptional customer support. Delight your customers, always.

14 Days Trial

g2

4.9 / 5

capterra

4.7 / 5

chromestore

4.5 / 5

Add StoryXpress to your software suite and take your business to the next level

Get data-driven insights on your marketing efforts,
ad-free video hosting and all the tools you need to leverage the power of video.

Make Videos to WOW Your audience

  • Password Protection
  • Customize Thumbnail
  • A/B Testing
  • Offline Recording
  • Heatmaps
  • Track opens by an email
  • Face-Only Introduction
  • Picture In Picture Mode
  • Fast Upload
  • Password Protection
  • Customize Thumbnail
  • A/B Testing
  • Track opens by an email
  • Face-Only Introduction
  • Picture In Picture Mode
  • Offline Recording
  • Heatmaps
  • Fast Upload

How to Use Videos Across the Sales Team?

Create Video Walk-Through

Explain or troubleshoot issues visually. Add annotations while recording to make it easy to understand. Add text on screen or highlight clicks and cursor to avoid miscommunication.

Reply Quickly

Use pre-recorded videos to answer commonly asked questions. Reduce waiting time and increase team’s efficiency to offer effective and timely resolve.

Simplify Onboarding

Enable faster adoption of your product/service with demo playlists. Limit the 1-1 calls and make customer onboarding easier by replacing chats/manuals with video shares.

Get Feedbacks

Add forms to take instant feedback from customers. Run customer satisfaction surveys to improve customer experience based on CSAT insights.

Share Anywhere

Use videos for social customer service. Share on Facebook, Twitter, In-App chats or any platform where customers reach out to you for guidance; With a simple link.

Report Bugs

Share bug reports with tech team. Let them know clearly and quickly what needs to be fixed.

Get Notified

Keep track of customers’ activity and engagement with your videos. Receive notifications as they watch it. Get clear insights using analytics.

Explain or troubleshoot issues visually. Add annotations while recording to make it easy to understand. Add text on screen or highlight clicks and cursor to avoid miscommunication.

Use pre-recorded videos to answer commonly asked questions. Reduce waiting time and increase team’s efficiency to offer effective and timely resolve.

Enable faster adoption of your product/service with demo playlists. Limit the 1-1 calls and make customer onboarding easier by replacing chats/manuals with video shares.

Add forms to take instant feedback from customers. Run customer satisfaction surveys to improve customer experience based on CSAT insights.

Use videos for social customer service. Share on Facebook, Twitter, In-App chats or any platform where customers reach out to you for guidance; With a simple link.

Share bug reports with tech team. Let them know clearly and quickly what needs to be fixed.

Keep track of customers’ activity and engagement with your videos. Receive notifications as they watch it. Get clear insights using analytics.

Add StoryXpress to your software suite and take your business to the next level

Get data-driven insights on your marketing efforts,
ad-free video hosting and all the tools you need to leverage the power of video.