Free Screen Recorder for Chrome
Video Platform
For Customer Support Teams
A whole new way to resolve queries and provide exceptional customer support. Delight your customers, always.
14 Days Trial
4.9 / 5
4.7 / 5
4.5 / 5
Make Videos to WOW Your audience
- Password Protection
- Customize Thumbnail
- A/B Testing
- Offline Recording
- Heatmaps
- Track opens by an email
- Face-Only Introduction
- Picture In Picture Mode
- Fast Upload
- Password Protection
- Customize Thumbnail
- A/B Testing
- Track opens by an email
- Face-Only Introduction
- Picture In Picture Mode
- Offline Recording
- Heatmaps
- Fast Upload
How to Use Videos Across the Sales Team?
Create Video Walk-Through
Explain or troubleshoot issues visually. Add annotations while recording to make it easy to understand. Add text on screen or highlight clicks and cursor to avoid miscommunication.
Reply Quickly
Use pre-recorded videos to answer commonly asked questions. Reduce waiting time and increase team’s efficiency to offer effective and timely resolve.
Simplify Onboarding
Enable faster adoption of your product/service with demo playlists. Limit the 1-1 calls and make customer onboarding easier by replacing chats/manuals with video shares.
Get Feedbacks
Add forms to take instant feedback from customers. Run customer satisfaction surveys to improve customer experience based on CSAT insights.
Share Anywhere
Use videos for social customer service. Share on Facebook, Twitter, In-App chats or any platform where customers reach out to you for guidance; With a simple link.
Report Bugs
Share bug reports with tech team. Let them know clearly and quickly what needs to be fixed.
Get Notified
Keep track of customers’ activity and engagement with your videos. Receive notifications as they watch it. Get clear insights using analytics.
Explain or troubleshoot issues visually. Add annotations while recording to make it easy to understand. Add text on screen or highlight clicks and cursor to avoid miscommunication.
Use pre-recorded videos to answer commonly asked questions. Reduce waiting time and increase team’s efficiency to offer effective and timely resolve.
Enable faster adoption of your product/service with demo playlists. Limit the 1-1 calls and make customer onboarding easier by replacing chats/manuals with video shares.
Add forms to take instant feedback from customers. Run customer satisfaction surveys to improve customer experience based on CSAT insights.
Use videos for social customer service. Share on Facebook, Twitter, In-App chats or any platform where customers reach out to you for guidance; With a simple link.
Share bug reports with tech team. Let them know clearly and quickly what needs to be fixed.
Keep track of customers’ activity and engagement with your videos. Receive notifications as they watch it. Get clear insights using analytics.
Some of the
Most Powerful Brands Show Their Love for StoryXpress
Alvin Parra
StoryXpress Recorder is now my #1 tool to create instant sales, tutorial and explanation videos using my OWN logo and business brand.
The customization and additional tools like video embedding and playlists are amazing.
Way to go, Team StoryXpress for making me look like a rock star
Newaz
I really like the ability to record your screen, face and audio. Great for communicating with your teammates or just for personal use.
You can create videos and edit them. You can have the ability to have a video landing page with a CTA and have the ability to check the video's analytics.
It can be used for sales as well.
Gourav Sharma
Loving it so far. Our product marketing team started using it first for building tutorial vids for our product features.
But then our customer support & success teams started using it for helping customers with queries and on-boarding.
Mighty impressed by how easy to use this product is. Too good!Add StoryXpress to your software suite and take your business to the next level
Get data-driven insights on your marketing efforts,
ad-free video hosting and all the tools you
need to leverage the power of video.